Tahola specialise in providing performance management solutions for retailers and hospitality companies. Our experience means a quick understanding of your requirements, fast solution delivery and on-going assistance to help you see the maximum return. The typical ROI is less than 12 months and in some cases is significantly shorter.  Whether using IBM Cognos, QlikView and/or our award winning EposMart datamart application as the technical platform, the benefits are essentially the same:

• understanding performance right across your business, whether your performance indicators are products, stores or venues, areas, brands, staff or suppliers, etc. All the information is easy to access and readily available to help you make more informed decisions
• timely information that allows you to react quicker by being able to spot irregularities and to correct them quickly complemented by automatic alerts
• giving you greater visibility across all stores to help you secure new customers and increase revenue streams
• knowing where demands for products are increasing or declining helps you to ensure that stores are stocked with the right products at the right time when the customers want to buy them
• understanding your customers and the most profitable markets by having information about sales, stock, margins, products, stores and possible fraud at your fingertips.

The type of information we provide to our customers includes:

• sales and margins by location and product
• current stock and future cover by value, location and group
• area Manager and store performance metrics
• promotion profitability and cannibalism
• forecasts of future performance
• trends of sales growth, participation and margin mix
• information needed for range reviews
• customer analysis from online transactions and loyalty
• basket analysis
• supplier performance
• forensic analysis of till transactions such as voids, clears, no sales, and purchase ledger.