Tahola specialise in performance management solutions for the
motor trade. Our experience means a quick understanding of your
requirements, fast solution delivery and on-going assistance to
help you see the maximum return. The typical ROI
is less than 12 months and in some cases is significantly
shorter. Whether using IBM Cognos, QlikView and/or our proven
DealerMart
datamart application as the technical platform, the benefits are
essentially the same:
- understanding performance right across your business,
whether you are interested in branches, new vehicles, used
vehicles, parts stock, labour, VOR issues or customers. All the
information is easy to access and readily available to help you
make more informed decisions.
- timely information that allows you to react quicker by
being able to spot irregularities and to correct them quickly.
- understanding your business and most profitable
customers by having information about customers, vehicles,
staff, branches and discounts.
- saves you time as you are not waiting on others to provide
you with information.
The type of information we provide to our customers
includes:
- sales and margin information by salesperson, dealership,
brand.
- discount analysis.
- product performance.
- upselling finance, warranties, insurances and options.
- new and used stock.
- reporting of parts and labour.
- workshop efficiency and WIP
- hours worked by technician.
- time taken by job type.
- Supplier performance.
- Stock levels.
- Fast moving products.
- High value / margin products.
- Profit and loss.
- Cash flow analysis.
- Balance sheet.
- Income and expenditure analysis.
- Lapsed customers.
- Customer segmentation.
- Month on month call lists.
- Tracking of customers on Google Maps.
- Selecting customers based on various criteria to use in
marketing events.
